For over 20 years INTEC for Business has worked with Public Sector and Private Sector organisations to deliver packages and bespoke software solutions. Our experience working within these areas has helped us build a comprehensive product portfolio and a large UK-wide customer base, particularly within Local Government providing fraud, case management and corporate solutions.
The INTEC Product Suite is always expanding with on-going research and development in to new areas. We work with both public and private sector clients to develop solutions that deliver genuine returns on investment. INTEC continues to improve and re-invent its systems and are proud to see our customer base growing with exciting new products for the healthcare sector.
In 2015 Sir Robert Francis published his report on the Freedom to Speak Up review. The report was set up in response to concerns around substandard, and sometimes unsafe patient care and treatment, and the lack of awareness from an organisation’s leadership of the scale of the problem. In many cases staff felt unable to speak up, or were not listened to when they did.
Making it easy to report concerns is key to the success of a whistleblowing programme, and so in response to the report, Intec created a Freedom to Speak Up mobile application. The app is available for free from major app stores and can be installed on personal or corporate devices. Reports can be sent to the secure platform hosted with UKCloud Health where they can only be viewed by nominated staff.
The main aim of this app is to educate, encourage and facilitate the raising of concerns by your staff members in a simple, convenient and innovative way. The key functions of the app are:
- Report- a simple report form allowing the employee to raise a concern, directly to the appropriate person. They can give details or remain anonymous.
- Protection- an explanation of how your trust can protect a staff member, whether they remain anonymous or not
- Concern types- A brief overview of concerns a staff member may raise to their guardian
- News articles- the latest information in your trust (this could be a link to a web page, blog, article etc)
- Push notifications- a simple messaging service to all staff via the app
Each app will be individual (branding, wording, articles) to your trust and will be fully supported and hosted by INTEC. The app also comes with a comprehensive back office ‘portal’. This area will hold the encrypted reports, manages the content and set up of your app, and provides graphs with key stats: from number of downloads, activity and much more.
Through Intec’s partnership with UK Cloud’s secure UK based cloud platform the on-boarding process is quick and easy. Partnering with UK Cloud allows Intec to rapidly deliver our innovative cloud services on a stable and reliable platform, so that customers can focus on delivering their services.